This section contains information on facilities available in the site including methods of navigation and links to sites giving accessibility advice and information on browsing the site. This page contains general help information relevant to the state portal website & is accessible from every page on the state portal Website. Whatever your query may be you are likely to find your answer here. If you have a query or problem about a specific link that is not addressed here, please use the 'Feedback' link provided on the header of every page.
Registering to the portal
Getting registered to state portal is very easy. For registering to the portal you can select the link 'Register Now!' provided in the home page.You can also find it under the bread crumb "Login|Register" of the home page.
In case, when you forget your password you will be identified with this security information. The question & security answer that you provide during registration is the information that only the user must know. There are a few questions for the user to choose from. The user should select a question & provide a secret answer. Try not to enter a "popular" answer for this question. Ideally it should be easy for you to remember and hard for others to guess.
The fields which are followed by "(Required)" in the registration form are mandatory
1.UserName : User Name is a unique ID & must contain only alphabets & digits.Login ID is case-sensitive
2.Password : Password is case-sensitive & alphanumeric.
Login to the Portal
This may happen if you have not registered earlier, i.e your account does not exists. For this you must first register yourself.
This may also happen when you type your UserName or password incorrect and try to Login.
Make sure your "caps lock" key is not on. User Name & password both are case sensitive. For example, "password" is not the same as "PaSSwoRd" or "PASSWORD" & abc12 is not same as ABC12 or 12ABC.
In case you forget your password, click on 'Forgot Password?' link provided in the 'Sign in to your account' section of the home page & you will be directed to the concerned page. Here you can obtain a new password based on certain security parameters that you must have provided while registration.
You have to enter your Login ID. Fill in the answer that you have provided in response to the security question and a random question generated according to your registration information on the forgot password page. This answer must match the exact spellings, spaces, commas etc as provided during registration. Make sure to provide same & relevant information you have given during registration or when you last updated your account. Without the correct verification information, you will not be able to obtain a new password.